Our Services

Collection Bureau of Walla Walla, Inc. (CBWW) complies with all state and federal law, including the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), and the Health Insurance Portability and Accountability Act (HIPAA).

Some consumers will only pay their debts when legal action is taken. The CBWW's in-house legal department will pursue legal action on behalf of our client when the circumstances warrant and only after receiving written authorization from the client. On approved accounts, CBWW will advance all court costs, service fees, and attorney fees.

CBWW charges fees only when the money is recovered from consumers. There are no upfront fees, and the cost of services is calculated on a contingency basis if we do not collect for our client, there is no charge.

Our team is also Bilingual in Spanish!

Industries We Service

Financial Institutions
Bad Checks
Rental and HOA
Small Claims Judgment

CBWW Highlights

Data Security

CBWW is PCI Compliant and our IT personnel implements and maintains the most current data security and encryption technology available.


Employees are trained and tested on collection laws and regulations, as well as company operations of the collection process and procedures.

Credit Bureau Reporting

We report qualifying consumer accounts to TransUnion and Equifax.

Skip Tracing and Asset Searches

CBWW utilizes a variety of skip tracing tools to locate consumers and assets.

This is a communication from a debt collector. This is an attempt to collect a debt and any information obtained will be used for this purpose.